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Home > About Us

Contact Us

Administrative Office
122 State Street
Suite 600
Madison, WI 53703
Print Directions to Madison Office

Tel: 888-243-4423 (Marketing and Fund Development); 608-255-0440 (Producer Relations, Product Development and the President)
Fax: 608-255-0451

Operations Office
P.O. Box 365
500 Main Street
New Windsor, MD 21776-0365
Print Directions to New Windsor Office

Tel: 800-423-0071
Fax: 888-294-6376

Customer Service
Contact us with questions about your order, general product information or availability, or comments.

Director: Kathy Harley
Tel: 800-422-5915
Fax: 888-294-6376
orders@serrv.org

Sales & Marketing
Media inquiries, interviews and image requests. Ask us questions about selling our products, contacting a regional representative, or including your Retail Store or SERRV Sale on our website. 

Manager: Serena Sato
Toll-free: 888-243-4423
Tel: 608-251-3766
Fax: 608-255-0451
marketing@serrv.org

Fund Development
Inquire about making a donation or investing in our loan fund.

Toll-free: 888-243-4423
Tel: 608-251-3766
Fax: 608-255-0451
fund.development@serrv.org

Volunteering
Talk to a representative about how you or your group can volunteer in our New Windsor, Maryland, facility.

Coordinator: Mary Ann Grossnickle
Tel: 410-635-8769
Fax: 888-294-6376
volunteer@serrv.org

Producer Relations
Are you a representative of an artisan or farmer group who wants to work with us? Contact us about getting an application to become a partner.

Coordinator: Eva Schulte
Tel: 608-255-0440
Fax: 608-255-0451
evas@serrv.org

Product Development
Send us product ideas or volunteer to do design work with an artisan group.

Director: Jean Johnson
Tel: 608-255-0440
Fax: 608-255-0451
jeanj@serrv.org

President
You can even contact our President!

President: Robert Chase
Tel: 608-255-0440
Fax: 608-255-0451
serrvdirector@aol.com




Comments from around the World
We truly believe that successful marketing of fairly traded goods ultimately helps producers get away from acute poverty in less developed countries such as Nepal. - Sunil Chitrakar - Mahaguthi: Crafts with a Conscience, Nepal



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